Culture

At Ready Response, we believe in running an ambulance company the way it should be run - with a field provider’s perspective and a family-first approach. Our leadership team is made up of former and current EMTs, Paramedics, and Firefighters who understand exactly what it’s like to be in your shoes.

We know what it feels like to ask:

“Why do people, not familiar with the EMS community, believe they can run an ambulance company?”

We asked that question for years—until we got the chance to answer it ourselves. That’s why Ready Response is lead with the same values we wanted when we were in the field full-time: respect, fairness, support, and real access to leadership.

Ask yourself:

• Does your supervisors ever buy you lunch?

• Are you able to walk into your boss's or owner's office anytime without an appointment to address a concern?

• Have you received a birthday gift or card to recognize your special day?

• Have you spent most of your down time between calls at a station instead of sitting in your unit on street corners?

• Have you received gift cards, on top of overtime, for picking up an extra shifts?

• Does management genuinely listen to your input on company matters?

• Are you able to go online 24/7 to pick up, give away, or trade shifts easily?
  
  
  

If your answer was “No” to any of those questions, it may be a sign you’re with the wrong ambulance company.

At Ready Response:

• You’ll be treated with fairness, honesty, respect, and equality—and we expect the same from everyone on our team.
  
  

• You are a valued part of this company. Our managers are here to support you and make ourselves available as often as possible.
  
  

• We understand that many of our EMTs and staff are future doctors, nurses, firefighters, and more. We're here to help you grow and get there.
  
  

We also keep our team in the loop with a bi-monthly company newsletter and regular company-sponsored BBQs. Employees are encouraged to submit articles, updates, and shout-outs for publication because your voice matters here.

At the end of the day, we don’t just talk about valuing our employees. We show it.